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SME Marketing

Issue #31: "The Guest Experience Engine" — How to design and systematise a 5-star service that creates raving fans

Issue #31: "The Guest Experience Engine" — How to design and systematise a 5-star service that creates raving fans

Your weekly dispatch for restaurant owners is ready to stop guessing and start building a business that works for them.

Apr 8, 2026

Issue #30: The Automated Waiter and how to use AI to build an email system

Issue #30: The Automated Waiter and how to use AI to build an email system

Your weekly dispatch for restaurant owners is ready to stop guessing and start building a business that works for them.

Apr 1, 2026

Issue #29: "The AI Content Factory" — How to take your new Customer Magnet and turn it into an endless supply of social media content

Issue #29: "The AI Content Factory" — How to take your new Customer Magnet and turn it into an endless supply of social media content

Your weekly dispatch for restaurant owners is ready to stop guessing and start building a business that works for them.

Mar 25, 2026

Issue #28: The Customer Magnet" — Learn how to use AI to build a crystal-clear Ideal Customer Profile (ICP)

Issue #28: The Customer Magnet" — Learn how to use AI to build a crystal-clear Ideal Customer Profile (ICP)

Your weekly dispatch for restaurant owners is ready to stop guessing and start building a business that works for them.

Mar 18, 2026

Issue #27: "The Hospitality Machine" — How to use AI to create a 5-star service system that runs itself, making every guest feel like a VIP

Issue #27: "The Hospitality Machine" — How to use AI to create a 5-star service system that runs itself, making every guest feel like a VIP

Your weekly dispatch for restaurant owners ready to build a business that runs itself, not a business that runs them.

Mar 11, 2026

Issue #26: The One-Person Marketing Team... How to use AI to automate your social media, emails, and ads

Issue #26: The One-Person Marketing Team... How to use AI to automate your social media, emails, and ads

Your weekly dispatch for restaurant owners ready to stop guessing and start building a business that runs itself.

Mar 4, 2026

Issue #25: "The New Rules of Customer Desire" - A deep dive into a shocking new McKinsey report that...

Issue #25: "The New Rules of Customer Desire" - A deep dive into a shocking new McKinsey report that...

Your weekly dispatch for restaurant owners ready to stop running on fumes and start building a self-driving business.

Feb 25, 2026

Issue #24: "The Automated Restaurant" - How to use practical AI tools to automate your core operations, from inventory and scheduling to customer service...

Issue #24: "The Automated Restaurant" - How to use practical AI tools to automate your core operations, from inventory and scheduling to customer service...

Your weekly dispatch for restaurant owners ready to stop running on fumes and start building a self-driving business.

Feb 18, 2026

Issue #23: The Solopreneur Tech Stack Revolution - Your $5,000/Month Marketing Agency is Now a $150/Month Software Bill.

Issue #23: The Solopreneur Tech Stack Revolution - Your $5,000/Month Marketing Agency is Now a $150/Month Software Bill.

Your weekly dispatch for restaurant owners ready to build a business that runs itself.

Feb 11, 2026

Issue #22: 2026 Restaurant Marketing: The Year of Owned Channels

Issue #22: 2026 Restaurant Marketing: The Year of Owned Channels

Your weekly dispatch for restaurant owners ready to stop running a restaurant and start building an empire.

Feb 4, 2026

Issue #21: The Labour Math That’s Killing Your Restaurant (And the Marketing Math That Saves It)

Issue #21: The Labour Math That’s Killing Your Restaurant (And the Marketing Math That Saves It)

Your weekly dispatch for restaurant owners is ready to win the war against rising costs

Jan 28, 2026

Issue #20: "The Automatic Restaurant" - How to Use AI to Automate Your Marketing, Your Operations, and Your Life.

Issue #20: "The Automatic Restaurant" - How to Use AI to Automate Your Marketing, Your Operations, and Your Life.

Your weekly dispatch for restaurant owners ready to build a business that runs itself

Jan 21, 2026

Issue #19: The Price Secret. How to Charge More, Make More, and Make Your Customers Happier...

Issue #19: The Price Secret. How to Charge More, Make More, and Make Your Customers Happier...

Your weekly dispatch for restaurant owners who are ready to charge what they’re worth and build a truly profitable business.

Jan 14, 2026

Issue #18: The Competitive Advantage Edge." How to stop being just another choice and become the only choice...

Issue #18: The Competitive Advantage Edge." How to stop being just another choice and become the only choice...

Your weekly dispatch for restaurant owners is ready start to building a restaurant that gives you freedom

Jan 7, 2026

Issue #17: "The Digital Restaurant" - How to Use Online Ordering, Social Media, and Email Marketing to Build a Second Revenue Stream Outside Your Four Walls

Issue #17: "The Digital Restaurant" - How to Use Online Ordering, Social Media, and Email Marketing to Build a Second Revenue Stream Outside Your Four Walls

Your weekly dispatch for restaurant owners ready to build a business that runs itself.

Dec 31, 2025

Issue #16: "The Guest Experience Engine" - How to design and systematise a 5-star service that creates raving fans

Issue #16: "The Guest Experience Engine" - How to design and systematise a 5-star service that creates raving fans

Your weekly dispatch for restaurant owners ready to stop being a restaurant and start being a destination

Dec 25, 2025

Issue #15: The Predictable Profit System" - How to use simple data systems to forecast sales, control costs, and guarantee profitability

Issue #15: The Predictable Profit System" - How to use simple data systems to forecast sales, control costs, and guarantee profitability

Your weekly dispatch for restaurant owners is ready to stop guessing and start engineering a predictably profitable business.

Dec 17, 2025

Issue #14: "The A-Team Engine" - How to hire, train, and retain a world-class team

Issue #14: "The A-Team Engine" - How to hire, train, and retain a world-class team

Your weekly dispatch for restaurant owners is ready to stop the revolving door of staff turnover and start building a championship team that wins.

Dec 10, 2025

Issue #13: "The Profit Matrix" - How to Dive Into The Science Of Menu Design

Issue #13: "The Profit Matrix" - How to Dive Into The Science Of Menu Design

Your weekly dispatch for restaurant owners. "The Profit Matrix" - How to dive into the science of menu design, using AI to identify your hidden winners and losers, and restructure your offerings to dramatically increase your profit margin on every single order.

Dec 3, 2025

Issue #12: The Retention Fortress" - How to stop your business from being a leaky bucket and build an impenetrable moat of loyal customers

Issue #12: The Retention Fortress" - How to stop your business from being a leaky bucket and build an impenetrable moat of loyal customers

Your weekly dispatch for restaurant owners ready to stop the customer churn and start building a fortress of loyal, profitable regulars.

Nov 26, 2025

Issue #11: "The Invisibility Trap" - How to build a brand that people don't just know, but feel, in a market that's louder than ever

Issue #11: "The Invisibility Trap" - How to build a brand that people don't just know, but feel, in a market that's louder than ever

Your weekly dispatch for restaurant owners is ready to stop being just another option and start being the only choice.

Nov 19, 2025

Issue #10: "The One-Time Customer Trap" - How to Stop Your Leaky Bucket and Build a Business on Repeat Business

Issue #10: "The One-Time Customer Trap" - How to Stop Your Leaky Bucket and Build a Business on Repeat Business

Your weekly dispatch for restaurant owners ready to stop the customer churn and start building a fortress of loyal, profitable regulars.

Nov 12, 2025

Issue #9: The Silent Profit Killer" - How Your Menu Is Secretly Sabotaging Your Business

Issue #9: The Silent Profit Killer" - How Your Menu Is Secretly Sabotaging Your Business

Your weekly dispatch for restaurant owners is ready to stop leaving money on the table and start building a radically profitable business.

Nov 5, 2025

Issue #8: "The Invisible Team You Can't Afford (But Already Have)"

Issue #8: "The Invisible Team You Can't Afford (But Already Have)"

Your weekly dispatch for restaurant owners ready to stop grinding and start building a business that runs without burning you out.

Oct 29, 2025

Issue #7: "The Invisible Restaurant" - From Hidden Gem to Unmissable Destination

Issue #7: "The Invisible Restaurant" - From Hidden Gem to Unmissable Destination

Your weekly dispatch for restaurant owners ready to stop being invisible and start building a brand that customers can’t ignore.

Oct 22, 2025

The Savvy Operator

The Savvy Operator is the weekly dispatch for restaurant and small business owners ready to stop being a "Struggling Artist" and start using the strategic marketing and AI systems that create real profit and freedom…

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